India International House Ltd. is a manufacturer and exporter of architectural hardware, operating since 1976 and supplying distributors, retailers, specifiers, and trade partners in more than 60 countries. This Privacy Policy explains how we handle personal information when you visit our website, contact us, or request a quotation.
Registered office: India International House, B-1, MMTC, Local Shopping Complex, Opposite Aurobindo College, Malviya Nagar, South Delhi, New Delhi, Delhi – 110017, India
This policy applies to personal information we collect through:
We are a business-to-business company. We do not knowingly market to or collect information from consumers, and our website is not directed at children.
We collect only the information needed to respond to your inquiry and to conduct a business relationship. This may include:
We do not intentionally collect sensitive personal data (such as health, biometric, or financial account information) through our website. Please do not include such information in inquiry forms or emails.
We use your information to:
We do not sell your personal information.
Where the EU or UK General Data Protection Regulation (GDPR) applies, we rely on the following legal bases:
Where India's Digital Personal Data Protection Act, 2023 (DPDP Act) applies, we process personal data for the lawful purposes described above, on the basis of your consent or for legitimate uses permitted under the Act.
Our website uses cookies and similar technologies to function correctly, to remember your preferences, and to understand how the site is used.
For visitors in the EU and UK, non-essential cookies are set only after you consent. You can control cookies through your browser.
We share personal information only where necessary, with:
We do not sell or rent your personal information to third parties for their own marketing.
We are based in India and serve customers worldwide, so your information may be transferred to and processed in India and in other countries where we or our service providers operate. These countries may have different data protection laws than your own.
Where we transfer personal data out of the EU, UK, or another region that restricts transfers, we put appropriate safeguards in place, such as Standard Contractual Clauses, and take reasonable steps to ensure your information remains protected.
We keep personal information only for as long as needed for the purposes described in this policy, including the length of our business relationship and any period required to meet legal, accounting, tax, and export obligations. When information is no longer needed, we delete it or anonymise it.
We use reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access, disclosure, or alteration. No method of transmission or storage is completely secure, so while we work to protect your information, we cannot guarantee absolute security.
Your rights depend on where you are located.
If the GDPR applies to you (EU and UK), you may:
If the DPDP Act applies to you (India), you may:
If you are a California resident (CCPA and CPRA), you may:
To exercise any right, contact us at [email protected]. We will respond within the time required by the law that applies to you, and we may need to verify your identity before acting on your request.
Where we send you updates about our products or trade show participation, you can opt out at any time by using the unsubscribe link in our emails or by contacting us. We will continue to send you communications that relate directly to an active inquiry or order.
Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us information, please contact us and we will delete it.
We may update this policy from time to time to reflect changes in our practices or in the law. We will post the updated version here with a revised effective date. Where changes are significant, we will take reasonable steps to notify you.
For any question, request, or complaint about this policy or your personal information, contact:
Email: [email protected]
Address: India International House, B-1, MMTC, Local Shopping Complex, Opposite Aurobindo College, Malviya Nagar, South Delhi, New Delhi, Delhi – 110017, India
If you are in the EU or UK and are not satisfied with our response, you may also contact your local data protection authority.